DStv Zimbabwe has
just announced that it has suspended payments through mobile money
serviceEcoCash, something that ought to put a damper on any attempts
at beating holiday queues through m-commerce convenience.
According to a post
published on the DStv Facebook page, this temporary disruption has
been caused by technical challenges and it is indefinite. In
responses to questions asked in the comments section of the Facebook
post, DStv Zimbabwe also pointed out that payments through Telecash
are also suspended. This means that payment through the Telecash
GoldCard and the EcoCash Master Card aren’t possible as well.
The only mobile
money option that is still working is financial institution CABS’
Textacash, an option that might provide relief to its 300,000 plus
subscriber base but still leaves the bulk of mobile money subscribers
who use EcoCash and Telecash in a fix.
The traditional
payment options, that is the financial institutions like CBZ Bank,
NMB Bank, ZB Bank, Stanbic, Standard Chartered, Steward Bank, FBC
Bank, Met Bank, CABS and POSB (and are now ironically becoming the
alternative solutions) are still available. The biggest frustration
there is the fact that banks aren’t as flexible in terms of
operating hours, something that rules out payment over the holidays
like Easter that starts tomorrow.
Still, if you have
made a payment via Textacash and want to follow up n it this holiday,
DStvZimbabwe walk-ins will be open on Saturday until 2pm and there is
the call centre option that you can access until 5pm
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